At Marka Hospital, Your Comfort and Safety Guide Every Step
Your Complete Patient Guide: From Admission to Recovery
Pre-Surgery Checklist for a Smooth Experience
1. Preparing for Your Stay
Fasting:
For your safety, avoid food/drinks after midnight before surgery. Consult your doctor about medications. Not following this may postpone your procedure.
Schedule Changes:
Need to reschedule? Notify us at least 48 hours in advance – we’ll prioritize urgent cases while accommodating your needs.
Health Updates:
Inform us immediately if you feel unwell (fever, nausea) before admission – your safety comes first.
Stress-Free Check-In Process
2. Admission Day: Step-by-Step
Numbered Roadmap:
1- Valet Parking:
Use our free valet service – head straight to the Ground Floor Reception Desk.
2- Documentation
Submit your ID, insurance card, and doctor’s referral. Our team verifies approvals in <15 mins.
3- Room Assignment:
Get escorted to your private room with TV, Wi-Fi, and en-suite bathroom. Need assistance? Pull the bedside call bell.
We advise you arrive 90 minutes early to complete paperwork calmly. Bring a companion to assist
Pack Smart for Your Stay
3. What to Bring
Must-Have:
- Photo ID/Passport
- Insurance Card
- Medications List
- Valid Method of Payment
- A relative or friend
- Comfortable Clothes
- Medical Records (if applicable)
Leave at Home:
- Jewellery/Valuables
- Large Cash Amounts
Designed for Comfort & Safety
4. Your Private Room
Amenities:
Smart TV, Wi-Fi, personal closet, adjustable beds, and nurse call system.
Safety Features:
24/7 monitoring, emergency bathroom alarms, and secure storage.
Personal Touches:
Bring pajamas, books, or devices – we recommend labeling belongings.
Transparent Process, Expert Care
5. Surgery Day: What to Expect
Before:
The nurse will prepare you for your procedure. This takes approximately 30 minutes. During this time, the nurse will: Verify your information, ensure that the surgical consent is signed, and document all necessary information in the record. Ask questions at anytime.
During:
Once you are taken to the operating room, your family members or visitors can wait in the lounge, cafeteria, or in the patient room. If your family members or visitors are waiting in the patient room, they will be called to let them know when you are out of surgery.
After:
You will be taken to the recovery room for a sufficient period of time until the patient becomes conscious and aware. Nurses will provide immediate care, and your family will be informed that the surgery is complete. After recovery, you will be transferred to a designated area, as recommended by your physician, where your family, companions, or visitors can meet you.
Seamless Transition to Recovery
6. Discharge & Follow-Up
Discharge Timing:
Most patients leave by 11 AM – finalize billing 1-2 hours prior.
Documents:
Receive medical reports, prescriptions, and sick leave certificates stamped for validity.
Support:
24/7 post-discharge helpline: Call +962 6 400 1234 for medication or wound care questions.
Sick Leave:
You will be issued a sick leave as recommended by your physician. Your physician will provide you with instructions regarding follow-up appointments, which will be included in your discharge summary.
