At Marka Speciality Hospital, We Protect You with World-Class Protocols & Vigilance
Public Safety Protocol
Clean Hands Save Lives – Join Us in Stopping Germs
Infection Control & Hand Hygiene
Our Protocols:
- WHO-Compliant Handwashing:
All staff follow the 6-step, 40-second hand hygiene method before/after patient contact.
- Alcohol-Based Sanitizers:
50+ dispensers hospital-wide. Patients/visitors: Sanitize at every hallway checkpoint.
Your Role:
✅ Wash hands: After eating, using the restroom, or coughing/sneezing.
✅ Report Concerns: Noticed a missed sanitizer? Dial *222 from any hospital phone or notify your attending nurse.
Accredited Care You Can Trust
Your health deserves nothing less than global standards. We’re proud to certified by the Health Institutions Accreditation Council (HCAC) and ISO 9001/22000. Every team member—from surgeons to nutritionists—follows strict protocols to ensure safety, hygiene, and transparency at every step
Reducing Risks, Protecting Your Mobility
Fall Prevention
Our Measures:
- Risk Assessment: Fall risk evaluated within 30 minutes of admission (e.g., mobility, medications).
- Bedside Alerts: Staff check-ins every 30 minutes for high risk patients.
- Safe Mobility: Non-slip footwear provided. Request a walker/cane for the duration of your stay at no extra cost..
Your Role:
✅ Wear grippy socks
✅ Press the call button before standing up.
Breathing Clean Air, Protecting Every Life
Smoke-Free Campus
- Strict Policy: No smoking/vaping anywhere on campus – including parking lots. Violators can face 50 JOD fines
- Support: Nicotine patches for admitted patients. Ask your nurse
Why?
Secondhand smoke increases surgical complications by 20%. Your health comes first.
Listening, Learning, Improving – Together
Daily Safety Rounds
Who Visits:
- Public Relations Team + Department Heads (9–11 AM daily).
Purpose:
Collect feedback on:
- Cleanliness
- Staff responsiveness
- Facility safety
Ready for Anything, Day or Night
Emergency Preparedness
Fire Drills:
- Monthly drills with staff.
- Evacuation maps in every room (Arabic/English)
Medical Emergencies:
- Code Blue teams respond in <90 seconds.
- 24/7 crash carts on every floor
