Transparent Pricing and Flexible Payment Solutions
Your Financial Roadmap: Clear Costs, Confident Care
Upfront Pricing, Flexible Terms
For Self-Funded Patients
1. Cost Estimates & Payment Terms
- Detailed Estimates:
Receive a line-item cost breakdown before treatment, including surgeon fees, medications, and room charges.
- Advance Payments:
50% deposit required for elective procedures. Balance payable 24 hours pre-surgery.
- Final Invoice:
Itemized bill provided at discharge. Dispute errors within 7 days for adjustments.
2. Financial Updates
- If your treatment plan changes (e.g., extended ICU stay), our team updates costs in real-time and notifies you within 2 hours.
Accredited Care You Can Trust
Your health deserves nothing less than global standards. We’re proud to certified by the Health Institutions Accreditation Council (HCAC) and ISO 9001/22000. Every team member—from surgeons to nutritionists—follows strict protocols to ensure safety, hygiene, and transparency at every step
Care First, Payment Later
Emergency Admissions
Process:
1- Immediate stabilization by ER team.
2- Insurance/self-pay verification within 45 minutes.
3- Post-care billing with payment plans for self-funded patients.
Guarantee:
- No upfront payment required for emergencies. Self-pay negotiations begin only after you’re stable.
Seamless Coverage with 25+ Accredited Insurers
Insurance Partnerships
1. Pre-Approval Process
- Required Documents:
✅ Insurance Card
✅ Referral Form
✅ Pre-Authorization Code from Insurer
Timeline:
Approvals processed in 1-2 hours (98% success rate). Treatment starts only after confirmation.
2. Approved Insurers
- If your treatment plan changes (e.g., extended ICU stay), our team updates costs in real-time and notifies you within 2 hours.
⚠️ Critical Note:
- Without pre-approval, insurers may deny claims. Self-pay rates apply if coverage lapses.
Insurance Partners
Secure, Convenient Transactions
Payment Methods
- Cash: Jordanian Dinars (JOD), USD, EUR accepted
- Credit/Debit Cards: Visa, Mastercard, Amex (3% fee for non-JOD transactions).
- Bank Transfer: CIB Arab Bank Account Send receipt to billing@markahospital.com.
- CliQ Payment : Payment Via local CliQ system
Clarity at Every Step
Key Policies
1. Pre-Approval Requirement
- Non-emergency treatment requires insurer approval. Emergency cases exempt.
2. Non-Covered Services
- Cosmetic procedures, alternative therapies, and experimental treatments are self-pay only.
3. Dispute Resolution
- Billing conflicts escalated to our Ethics Committee within 48 hours. Binding resolution in 5 days
Your Questions, Answered
FAQ Section
What if my insurer rejects a claim post-treatment?
We’ll appeal twice with additional documentation. If denied, flexible payment plans offered.
Can I pay in installments for emergencies?
Yes – 0% interest plans over 3-12 months via Financing partner
Are ICU costs included in surgical estimates?
No – ICU stays are billed separately (adjustments communicated daily).
